V oıce Voice Solutions
Open-Source & Grandstream PBX Integrator

A business phone system you own — not one you rent every month.

Voice Solutions builds on-premise phone systems — Asterisk, FreePBX, Grandstream UCM, or another open-source platform — sized and priced for small businesses, not enterprise IT departments or telecom subscription plans.

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You own it — no monthly rent Open, non-proprietary systems — never locked to us Local Grandstream stock & warranty
What We Do

Everything your phone system needs, in one place

From first call to full rollout, we handle the design, hardware, carrier setup, and support — so you don't have to.

On-Premise PBX Installation, Any Platform

Asterisk, FreePBX, Grandstream UCM, or another open-source system — we install and configure it on your own network, with no recurring per-line fees and no dependency on a telecom's cloud platform.

Grandstream Hardware & Local Support

Desk phones, ATA gateways, UCM PBX appliances, and IP phones from Grandstream — sourced, configured, and warrantied locally, with hardware support that's hard to find elsewhere in Armenia.

VoIP Trunk & Carrier Integration

We connect your Asterisk/FreePBX system to a SIP trunk or carrier of your choice, port your existing numbers, and tune call routing and quality.

Custom IVR & Call Flow Design

Menus, routing, and voicemail built around how your team actually answers calls — not a generic template bolted onto a telecom plan. Includes professionally scripted and recorded prompts in Armenian, Russian, or English — not a robotic text-to-speech menu.

Also available, scoped as an add-on to your system

CRM connection

Wire your system into amoCRM or Bitrix24 — see caller info before you pick up.

Viber & WhatsApp routing

Route Viber and WhatsApp messages through the same call-flow logic as your phones.

Multi-branch routing

One published number, calls routed to whichever branch is open or free.

Remote & softphone setup

SIP softphones on laptops and mobiles for staff who work outside the office, on the same system.

Pricing

Own it outright — see the math

Compare what you'd pay in ongoing service fees over time against a one-time install that's yours for good.

Every install is scoped and quoted individually after a short call — hardware, extensions, and complexity vary too much for a generic price list.

Why Voice Solutions

A phone system partner, not a call queue

Most small businesses end up choosing between an enterprise system they don't need or a telecom line they'll rent forever. We build the option in between: a system that's actually yours.

You own the system

No recurring per-line fees to a telecom. Once it's installed, the system is yours — whatever platform fits your setup — add extensions or reconfigure without renegotiating a plan.

Grandstream hardware, sourced and supported locally

We stock, configure, and warranty Grandstream phones and gateways in Armenia — hardware support that's hard to find elsewhere.

IVR and call flows built around your business

Menus and routing designed for how your team actually answers calls, not a generic template bolted onto a telecom plan.

Local, hands-on support

Reach a real person who knows your setup — not a ticket queue on the other side of the country.

No vendor lock-in

Asterisk, FreePBX, and Grandstream UCM are open, industry-standard platforms. Any qualified technician can service what we install — you're never stuck with us by default, only by choice.

How It Works

How a project comes together

STEP 1

Consultation & Assessment

We walk through your current setup, call volume, and pain points — on-site or over a call.

STEP 2

Design & Quote

You get a system design and fixed-price quote covering hardware and installation — Asterisk, FreePBX, and most open-source platforms carry no software licensing fee. Carrier/SIP trunk minutes are quoted separately and transparently — never a surprise line item.

STEP 3

Installation & Number Porting

We install the PBX, configure extensions, IVR menus, and call routing, and port your existing numbers with no downtime.

STEP 4

Support & Growth

Your support plan kicks in — monitoring, troubleshooting, and help adding lines as you grow.

Questions

Before you ask

What happens if something breaks?

Asterisk, FreePBX, and Grandstream UCM are open, non-proprietary platforms — any qualified technician can service them, not just us. We also offer an optional ongoing support plan for faster response; ask us for current terms.

What if Voice Solutions isn't around in a few years?

Because your system runs on open, industry-standard software and hardware, it keeps working and stays serviceable by any qualified technician — you were never locked into a single vendor to begin with.

Does the price include my calls or phone line?

No. Carrier or SIP trunk minutes are a separate, ongoing cost under any provider — owned system or not — and we quote that transparently and separately from the install.

Can I keep my existing phone number?

Usually, yes — number porting is confirmed case-by-case during your consultation, since it depends on your current carrier.

Get In Touch

Ready to upgrade your phone system?

Tell us a bit about your business and current setup. We'll follow up with next steps and a ballpark quote.

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